Product Warranties


ASSA ABLOY New Zealand Limited supplies a range of products for local and international markets, manufactured in accordance with the product specifications as published from time to time and within the procedures required to meet the international standard certification ISO9001.

All claims must be approved by way of the published Warranty Claim Form. The claim must be approved by ASSA ABLOY in advance of any cost being incurred. ASSA ABLOY reserves the right to inspect the product in its installed state before a claim is approved. ASSA ABLOY shall at its sole discretion credit, repair or replace free of charge any product or part found upon the Company's inspection to be defective in accordance with this warranty.

ASSA ABLOY makes no other warranty of any kind expressed or implied in respect of the products manufactured by ASSA ABLOY. ASSA ABLOY's sole responsibility is to repair or replace a product subject to a valid warranty claim. Under no circumstance will ASSA ABLOY be liable for direct, indirect, incidental or consequential costs or damages including dismantling and reinstallation costs, loss of operations or profits to the maximum extent permitted by law. ASSA ABLOY accepts non liability for personal injury or property damage results from failure to heed relevant installation, operation or safety procedures.

Sure jurisdictions do now allow limitations or disclaimers of implied or statutory warranties or disclaimers or exclusions of consequential or incidental damages. Therefore the above disclaimers, limitations and exclusions may not apply in all jurisdictions in which ASSA ABLOY sells its products.

This warranty gives the owner specific legal rights. The owner may have other rights of remedies pursuant to the laws in its territory. Nothing in this limited warranty should be construed as limiting or restricting any other statutory right or remedy of the owner, except for such limitations or restrictions herein as may be allowed by the law of the territory.

See below for full details on our product warranties.